Productive Relationships at Work
Purpose
To enable teams to gel, and
To develop staff so that working relationships stay cordial even in times
of difficulty
Who
All staff
Course can be tailored to deliver to a whole team together as a team integration
tool
Can be useful for new starters.
Content
- Ok corral
- Cause/Effect
- Well-formed outcomes
- Beliefs and Values
- Rapport
- Visual Auditory and Kinaesthetic Processing styles
- Perceptual positions
- Logical Levels
- Match, pace, lead
At the end of the course a participant should be able to:
Build their own team mission statement
Develop flexibility in thought and behaviour
Recognise their behaviour of others can be understood and will conform to
certain patterns
Communicate openly with others without aggression or blame
Recognise that it is useful to have a specific outcome in mind before engaging
others
Engage productively with staff at all levels in the business
Business Benefit
Communications become solution focused, not to apportion blame
Less time lost in disputes and mulling over resentment
Greater engagement with overall objectives of the organisation
Greater flexibility of workforce limits risks to productivity caused by
absence, process change etc
Individuals develop confidence to engage more productively with colleagues